Terms of Use
These Terms of Use explain the conditions for using the Venetian SPA website and requesting our massage, wellness, and spa services. They apply whenever you browse our website, contact our team, or request an appointment.
By accessing or using https://venetianspa.ae/, you agree to these Terms of Use. If you do not agree with any part of these terms, please discontinue using our website and online services.
Using Our Website
Our website is provided to help you learn about our treatments, explore our services, contact our team, and request appointments.
You may use this website for personal and lawful purposes only. Activities that interfere with the operation or security of the website, attempt to gain unauthorised access, upload harmful software, or disrupt the experience of other visitors are not permitted.
While we regularly review the information published on our website, treatment availability, therapist schedules, prices, opening hours, and promotional offers may change without prior notice.
Booking Appointments
Appointments may be requested through our website, WhatsApp, phone, email, or any other booking method offered by Venetian SPA.
Submitting a booking request does not automatically confirm your appointment. A booking is confirmed only after our team has reviewed your request and provided confirmation.
To help every guest enjoy the full treatment experience, we recommend arriving a few minutes before your scheduled appointment. Guests arriving late may receive a shorter treatment where necessary to avoid delaying other appointments.
If you need to change or cancel an appointment, please contact us as early as possible so we can assist you with alternative arrangements whenever available.
Prices and Payments
Unless stated otherwise, all prices displayed on our website are shown in United Arab Emirates Dirhams (AED).
Treatment prices, promotional offers, service availability, and package details may change without prior notice.
Where online payment is available, transactions are processed securely through trusted payment providers. Venetian SPA does not retain complete debit or credit card information on its own systems.
Payment is required before or at the time your treatment is provided unless another arrangement has been confirmed by our team.
Health Information
Massage and wellness treatments may not be suitable for everyone.
Before your appointment begins, please let your therapist know about any medical conditions, allergies, pregnancy, recent surgery, injuries, skin sensitivities, or other health concerns that may affect your treatment.
Providing complete and accurate information helps us recommend suitable treatments and provide a safe, comfortable experience.
Where appropriate, Venetian SPA may recommend changing or postponing a treatment if it is not considered suitable based on the information provided.
Our services are intended to support relaxation and general wellbeing and should not be considered a substitute for professional medical advice, diagnosis, or treatment.
Guest Responsibilities
To help us provide a comfortable experience for every guest, we ask that you:
- Provide accurate booking information.
- Arrive on time for your appointment.
- Inform your therapist about any relevant health conditions before treatment begins.
- Treat our therapists, employees, and other guests with courtesy and respect.
- Follow reasonable guidance provided during your visit.
Venetian SPA reserves the right to refuse or discontinue a service if behaviour is abusive, threatening, inappropriate, or creates an unsafe or uncomfortable environment for guests or employees.
Promotions and Special Offers
Throughout the year, Venetian SPA may introduce seasonal promotions, exclusive offers, treatment packages, or limited-time experiences.
Unless specifically stated otherwise, promotional offers cannot be combined with other discounts and remain subject to availability and any additional conditions that apply to the promotion.
Venetian SPA reserves the right to modify or withdraw promotional offers without prior notice.
Website Content
All content published on this website, including text, photographs, graphics, logos, treatment descriptions, videos, branding, and website design, is the property of Venetian SPA unless otherwise stated.
No content from this website may be copied, reproduced, distributed, modified, published, or used for commercial purposes without our prior written permission.
Third-Party Websites
For your convenience, our website may contain links to third-party websites or online services.
Venetian SPA is not responsible for the content, availability, security, or privacy practices of websites we do not own or control. Once you leave our website, the policies of those websites will apply.
Limitation of Liability
We make every reasonable effort to keep our website accurate, secure, and available. However, uninterrupted access cannot always be guaranteed, and occasional technical issues may occur.
To the fullest extent permitted by applicable law, Venetian SPA is not responsible for delays, temporary interruptions, technical failures, or circumstances beyond our reasonable control.
Nothing in these Terms of Use limits any legal rights that cannot legally be excluded under the laws of the United Arab Emirates.
Changes to These Terms
We may update these Terms of Use to reflect changes to our website, services, business operations, or legal requirements.
The latest version will always be available on this page together with the updated Last Updated date.
Governing Law
These Terms of Use are governed by the laws of the United Arab Emirates.
Any dispute relating to these Terms of Use or the use of this website shall be subject to the jurisdiction of the competent courts of Abu Dhabi, United Arab Emirates.
Contact Venetian SPA
If you have any questions about these Terms of Use, our team is here to help.
Venetian SPA
The Souk Qaryat Al Beri
Abu Dhabi
United Arab Emirates
Phone & WhatsApp: +971 58 908 8743